Privacy policy

Last Updated: September 25th, 2025

This Privacy Policy explains how NaturaLife Labs INC (“we,” “us,” or “our”) collects, uses, and shares your personal information. It also explains the rights of California residents under the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA). We may update this Privacy Policy from time to time, so please review it periodically.

Information We Collect from Store Purchases

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your express consent, or provide you with an opportunity to say no.

Email Marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

Key Terms

We, us, our: NaturaLife Labs INC and our group companies.

Personal information: Any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked with a particular consumer or household.

Sensitive personal information: Includes social security numbers, driver’s license or passport numbers, account credentials, precise geolocation, racial or ethnic origin, religious beliefs, union membership, health, sex life, sexual orientation, mail contents, genetic or biometric data, citizenship, or immigration status.

Personal Information We Collect About You

In the preceding 12 months, we have collected categories such as identifiers, personal characteristics, commercial information, biometric information, internet/electronic activity, geolocation, audio/visual information, employment information, education information, inferences, and sensitive personal information.

Examples include: name, postal address, email address, phone number, payment card details, purchase and order history, and login details.

How Your Personal Information is Collected

We collect most personal information directly from you via in-person communication, phone, email, or online purchase. We may also collect information from public sources, service providers, advertising networks, social networks, cookies, and tracking technologies.

Why We Use Your Personal Information

We use your information to process orders, provide customer service, process payments, communicate with you, send marketing (with consent), comply with legal obligations, improve services, prevent fraud, and conduct internal research or operations.

Who We Share Your Personal Information With

We may share your personal information with affiliates, service providers (payment processors, warehouses, delivery services), marketing agencies, website hosts, banks, auditors, regulators, or law enforcement. We ensure service providers protect your data appropriately.

Categories of Personal Information Sold, Shared, or Disclosed

In the past 12 months, we have not sold personal information. We may have shared identifiers, commercial data, internet activity, and inferences with service providers only for business purposes.

How Long Your Personal Information Will Be Kept

We keep your personal information while you hold an account or we provide services. Afterwards, it is retained only as long as required for legal obligations, complaints, fairness proof, or operational needs. When no longer needed, we delete or anonymize the data.

Your Rights Under the CCPA/CPRA

You may request disclosure of collected information, deletion, correction, opt out of sale/sharing, limit use of sensitive personal information, and you have the right not to face retaliation for exercising your rights.

How to Exercise Your Rights

To exercise your rights, contact us:

Email: info@naturalifelabs.net
Phone: 310 496 7469
Mail:
NaturaLife Labs INC
21515 Hawthorne Blvd, Suite 200
Torrance, CA 90503

We will require enough information to verify your identity before responding.